Data Protection

7xbet Privacy Policy — Your data is completely secure

Your trust means everything to us. This Policy clearly explains what personal information 7xbet collects, how it is used, and how it is kept safe.

Last Updated: January 2026
256-bit SSL Encryption
Not Sold to Third Parties
Your Data, Your Control
Our Commitment: 7xbet never sells your personal information to third parties. Protecting your privacy is our top priority.

1 Introduction & Scope

Welcome to 7xbet (www.7xbet.ng). This Privacy Policy ("Policy") explains how we collect, store, process, and protect your personal information.

By using the 7xbet website, mobile app, or any of our services, you agree to this Privacy Policy. If you do not agree with any part of this Policy, we ask that you refrain from using our services.

This policy applies to all pages of the 7xbet website, the mobile application, the live chat service, and any communication with our customer support team. We believe transparency is the foundation of trust, which is why 7xbet's privacy policy is written in plain language so every user stays informed about their rights.

This policy is available in both English and Bengali. In case of any ambiguity or dispute, the Bengali version shall be considered authoritative.

2 What Information We Collect

7xbet collects various types of information, broadly divided into two categories: information you provide directly, and information collected automatically through your use of the platform.

Type of Information What's Included Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification, age confirmation
Contact Information Email, mobile number, address Account registration, sending notifications
Financial Information Payment methods, transaction history Processing Deposits/Withdrawals
Device Information IP address, browser type, OS, device ID Security & Fraud Prevention
Usage Data Game history, bet amounts, active session time Service improvement and ensuring responsible gaming
Location Data Approximate geographic location (IP-based) Compliance with regional regulations

We never store your full payment card number on our servers. Payment details are sent directly to the secure systems of our payment processor partners.

3 How Collected Data Is Used

7xbet uses your personal information only for specific and legitimate purposes. All the reasons we use your data are listed below:

  • Account Management: Registration verification, login security, account recovery, and profile updates.
  • Service Delivery: Processing deposits and withdrawals, placing bets, and managing game sessions.
  • Customer Support: Your information is used as a reference to resolve complaints or queries quickly.
  • Bonuses & Promotions: Verifying your eligibility to ensure you receive the correct bonuses.
  • Security & Fraud Prevention: To identify multiple accounts, money laundering, or suspicious activity.
  • Legal Obligations: Preparing regulatory reports and complying with legal directives.
  • Personalized Experience: Displaying game recommendations and offers tailored to your preferences.
  • Responsible Gaming: Unusual gaming patterns are detected and timely alerts are issued.
7xbet never sells or rents your information to third parties for marketing purposes. Any information shared with our partners is used solely for operating our services.

4 When and With Whom Information Is Shared

7xbet may share your information with certain third parties under limited circumstances and strict conditions:

  • Payment Processors: Our payment partners — including bKash, Nagad, and Rocket — receive only the information needed to complete transactions. They are required to comply with their own security standards.
  • KYC Verification Services: Specific documents are shared with specialized agencies for identity verification. These agencies are prohibited from using your information for any other purpose.
  • Legal Authorities: Information may be disclosed in response to a court order, government directive, or other legal obligation.
  • Technology Service Providers: Contracted providers for cloud hosting, cybersecurity, and analytics services — who are legally bound to comply with our privacy standards.
  • Business Restructuring: In the event of a merger or acquisition, the new ownership will be bound by the same privacy policy.

Outside of the cases listed above, 7xbet will not share your information without your explicit written consent.

5 Cookies & Tracking Technologies

The 7xbet website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Maintaining login sessions and storing security tokens are essential functions — the site cannot operate properly without them.
  • Functional Cookies: Remembering your language preference, game settings, and personal configurations.
  • Analytics Cookies: Collection of anonymous usage data to understand how many users are visiting which pages.
  • Security Cookies: To detect unusual logins to the same account from multiple devices.

You can disable non-essential cookies through your browser settings, though some site features may become limited as a result. Contact our support team for more details on managing cookies.

6 Data Security Measures

7xbet follows the highest industry standards to protect your information. Our security infrastructure consists of the following layers:

  • 256-bit TLS/SSL Encryption: All data transmitted through the website and app is protected with bank-grade encryption.
  • Database Encryption: Sensitive data stored on our servers is protected using AES-256 encryption.
  • Two-Factor Verification (2FA): An extra layer of security for account logins and withdrawals.
  • Firewall & DDoS Protection: 24/7 network monitoring and intrusion prevention systems.
  • Regular Security Audits: Independent third-party experts regularly audit our systems.
  • Staff Training: All our staff receive rigorous training on privacy and security.
In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours, in accordance with applicable law.

7 Data Retention Period

7xbet retains your information only for as long as necessary. Retention periods vary depending on the type of data:

  • Account Information: For the duration of active account use and a minimum of 5 years after closure (as required by law).
  • Transaction Records: A minimum of 7 years as required by financial regulations.
  • KYC Documents: A minimum of 5 years, as required by regulatory standards.
  • Customer Service Records: 3 years from the date of last contact.
  • Marketing Preferences: Deleted immediately upon cancellation of your membership.
  • Device & Log Information: Automatically deleted after a maximum of 1 year.

Once the designated retention period expires, your information is securely deleted or anonymized so that you can no longer be identified.

8 Your Data Rights

You have full control over your personal information at 7xbet. You may exercise the following rights at any time:

Right to Access Your Information

You may request to know what information we hold about you. We are obligated to respond within 30 days.

Right to Rectification

You can request corrections to any inaccurate or incomplete information. You may also update your details directly from the Profile page.

Right to Erasure

You may request deletion of your information in certain circumstances, though this may not be possible where legal obligations apply.

Right to Restrict Processing

You may request that the processing of your information be temporarily restricted for specific reasons.

Right to Data Portability

You may request a download of your information in a standard format such as CSV.

Right to Object

You can object to marketing communications or profiling, and withdraw your consent at any time.

To exercise any of your rights, please contact us: [email protected] — We are committed to responding within 30 business days.

Why 7xbet Is a Trusted Name for Your Privacy

Every security feature we offer is built with your protection in mind.

End-to-End Encryption

Every transaction and piece of personal information you share is protected by bank-grade 256-bit SSL encryption — completely unreadable to hackers or any third party.

Strict KYC Verification

Every account is verified to keep your identity and funds secure. It is completely impossible for your information to be used on someone else's account.

Two-Factor Authentication (2FA)

OTP verification is required for login and withdrawals. Even if someone knows your password, they will not be able to access your account.

Data Is Not Sold

7xbet never sells your personal information to third-party advertisers or marketing companies — that is our core commitment.

24/7 Security Monitoring

Our security team monitors your account around the clock. Immediate alerts are sent whenever suspicious activity is detected.

Independent Security Audits

At least twice a year, independent cybersecurity experts conduct a full audit of our systems to identify and address vulnerabilities.

9 Children's Privacy

7xbet strictly prohibits registration and gaming by anyone under 18. We do not knowingly collect information from individuals below that age.

  • Date of birth verification is mandatory at the time of registration.
  • All users' ages are verified through the KYC process.
  • If we discover that an account has been created by a minor, it will be closed immediately and all associated data will be deleted.
  • If you suspect your child is using 7xbet, please contact our support team.
A Note for Parents: Use parental control software to prevent children from accessing online gaming sites.

10 Third-Party Services & External Links

Several third-party services are integrated into the 7xbet platform to support our operations. Each of these services has its own privacy policy:

  • Payment Gateway: Our approved payment partners operate under their own PCI-DSS compliant security policies.
  • Game Providers: Some games are provided by third-party developers. Only game-related data is shared with them during those sessions.
  • Analytics Services: We use services to analyse anonymised usage data — your identity is never revealed in this process.

7xbet is not responsible for the privacy practices of third-party services. We recommend reading their individual privacy policies before using those services.

11 Changes to the Privacy Policy

7xbet may update this Privacy Policy from time to time. We will notify you of changes as appropriate:

  • Minor Changes: The "Last Updated" date at the top of the page will be revised.
  • Minor Changes: A notification will be sent to your registered email address.
  • Notable Changes: On your next login, you will be asked to review and accept the updated policy.

Continued use of 7xbet after any changes will be taken as your acceptance of the updated policy. Previous versions will be archived and made available upon request.

12 Contact Us

Our dedicated Privacy Team is always ready to assist with any questions, concerns, or requests to exercise your rights:

Privacy Team Email [email protected]
General Support [email protected]

We are committed to responding within 30 business days of receiving your request. In complex cases, this period may be extended by a further 30 days, and you will be notified in advance.

If you believe we have not handled your privacy in accordance with this Policy, you have the right to file a complaint with the data protection authority in your country.

Your Privacy Is Our Responsibility

At 7xbet, protecting every user's data is not just a legal obligation — it is a core ethical responsibility. We believe lasting trust is built on transparency and security.

Join a Safe and Trusted Platform

Enjoy the best gaming experience at 7xbet with your data kept secure. Register today.

বাংলা